Online course: Get some new insight with an online Hotel Management & Administrative Skills course. Learning outcomes: You'll develop successful communication skills, learn how to handle difficult guests, stress, follow brand standard, administrate hotel reception areas, and more. Perfect for: Aspiring hotel managers, administrators and receptionists, or existing professionals looking to boost their skills. Modules: Learn across 16 modules like 'Hotel Reception Standard Procedures', 'Administrative Skills as a Hotel Receptionist', 'Safety and Security in the Hotel', and 'Legal Issues in Hospitality'. Certificate: You'll get a CPD-certified PDF certificate to show off your skills to your friends, family and potential clients. Access: Study from the comfort of your own home with 12 months unlimited access to the course, which features just under 6 hours of digital learning materials. Hotel Management & Admin Course | UK | Living Social