For those seeking a heightened level of uptime and convenience, enhanced service and product support, Xerox is pleased to offer the Advanced Exchange Warranty to it\'s customers beyond that offered under the Standard Xerox Product Warranty period. Upgrading to Xerox Advanced Exchange Warranty Program enhances your coverage to include a toll-free priority response Technical and Customer Support line (for most models), 24 x 7 web based support and immediate overnight RMA replacement ensuring maximum equipment uptime.