Intermec Global Services\' Depot Repair Centers worldwide offer the customers the highest quality services available. Each is staffed with Intermec trained and certified repair technicians, use only authorized Intermec service parts, utilize state of the art test equipment and troubleshooting procedures, and guarantee customer satisfaction. From scanners to printers, terminals to hand held PCs, all repairs are made to the most exacting standards to ensure an optimum level of system performance. With low-cost Bronze Service, your unit(s) will be repaired and returned to your location within five business days of its receipt at the Repair Center. Bronze service also includes: Cleaning and calibration; Technical phone support (M-F, 8-5); Return freight of your repaired unit.