ObjectivesTo be able to identify conflicts of interest effectively in a timely, professional and first-class mannerTo appreciate the ethical approach to conflicts of interest and why it is critically importantTo understand the legal and regulatory frameworkTo recognise the need for a clear line of communication between operations and senior management for managing conflicts of interestTo recognise good practiceTo avoid poor, sloppy or ineffective management of conflicts of interestBe able to define an effective and comprehensive conflicts of interest policyLearn how to identify unexpected consequences or hidden conflicts of interestBe able to identify the best responseBe able to create a clear and auditable method for managing conflicts of interest to ensure transparencyThink like a compliance professional and make sure you have all the right information