Your assumptions are your windows on the world.Scrub them off every once in a while, or the light won\'t come in. Isaac AsimovThe Scrum Master\'s role can be highly rewarding and at the same time it can get very turbulent. Scrum Masters need to find the right balance between the needs of stakeholders as well as the Scrum Team, which is not a small feat. One of the most important aspects of the role is communication, the Scrum Master may potentially need to mediate, negotiate and resolve conflict on a daily basis.This course isFocused on the human aspect of Scrum projects: cross-functional communication, team work and collaborationRevisits the most common challenges Agile projects face (Stakeholder management, expectations, organisational culture, resistance to change, and team dynamics)A non-exhaustive list of topics covered Agile and Scrum principles, overview of Agile frameworks, Scrum\'s place among other Agile frameworksMost common Agile/Scrum challenges and tackling methodsThe Scrum Master\'s role, leadership styles and servant leadershipBuilding and nurturing effective Scrum Teams (traits of ideal team players, team habits, dysfunctions, conflict behaviours and challenges)Relationship management with Stakeholders and how to manage their expectationsImpediment handlingCommunication techniques fit for Scrum Masters (non-violent communication, questioning techniques and templates)Hope you\'ll enjoy this course!See you,