Exit, Voice, and Loyalty by Albert O. Hirschman
Exit, Voice, and Loyalty : Paperback : Harvard University Press : 9780674276604 : 0674276604 : 01 Feb 1972 : An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations.
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