The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary : Hardback : McGraw-Hill Education - Europe : 9780071477840 : 0071477845 : 01 Nov 2006 : Offers a blend of boardroom strategies, employee motivation tips, community involvement, and customer satisfaction. This book contains a rich mix of ideas for businesses that want to learn how to apply the secret behind Starbucks\' phenomenal vision, creativity, and leadership within their company and in their field.