Conversational Intelligence by Judith E. Glaser
Conversational Intelligence : Paperback : Taylor & Francis Inc : 9781629561431 : 1629561436 : 28 Apr 2016 : The key to success in life and business is to become a master at Conversational Intelligence. Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment.
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