The all-day comfort, reliability, and durability EncorePro family is known for, with the addition of built-in call control. The EncorePro 500 USB Series is ready for every call because every call matters. **Clarity, Comfort, Control** The EncorePro 500 USB Series is a fully integrated audio solution that enables users to focus on every conversation with all-day comfort, built-in call control, advanced audio processing and an enhanced noise canceling microphone. The result? An experience that makes every conversation sound natural, enabling the user to focus on what matters most - the conversation. **Many Styles - Singular Performance** From over-the-head to over-the-ear to convertible designs, the durable EncorePro 500 USB Series has been engineered for the demands of the modern customer service center and office. An adjustable fit with flexible boom offers precise, microphone positioning, enhancing wearability, and helps ensure that users stay fresh and engaged throughout the day. **Simplified Headset Management** With Plantronics Manager Pro, an additional service, IT can remotely monitor, manage, and maintain headsets company-wide, to help ensure that customer service representatives are ready to take every customer call. No IT help desk backlogs, no more running from user to user for adjustments, fixes, or updates. For IT, it means simplicity. For the customer service representative, consistency. And for the customer, satisfaction.