Robbe & Berking is a world renowned maker of luxury silverware with a long and distinguished history that dates back to 1874. This family company has continually improved, refined and perfected its knowledge of silver-making, right up to the high standard of the present day. Because of this, much of the original master craftsmanIf we have specially ordered your items in from a supplier for you, we are unable to offer a refund. However, should you order incorrect items and would like to exchange them, this can be arranged, but the cost of this process must be borne by you. We can advise these costs prior to ordering.