Key Features:Gloss finishHeat change or standard mug availableScratch ResistantStop the madness that is the collective tea break when you personalise this mug specially with each and every requirement laid out. Have specific milk, sugar and tea or coffee preferences printed onto the red background, along with the name of your recipient, to read \'[Recipient\'s name] Would Love A Cup Of [Tea/Coffee]... [Milk/No Milk + Sugar/No Sugar] Please.\' Personalisation:Personalise the mug with a name, milk preference and sugar preference in up to 18 characters each. Then choose between tea or coffee. Use our innovative preview feature to see how it will look with your personalisation. Simply press the Preview button to see how your personalised mug will look.Material: Ceramic Care Instructions: Hand wash recommendedPlease Note: The heat change option will arrive as a black mug and the image only appears once hot liquid is poured into it