Key Features:Gloss finishHeat change or standard mug availableScratch ResistantPerfect for your shopaholic friend, our mug is personalised with their name along with \'Keep Calm And Keep Shopping\'. It\'s designed in a pale pink colour and is available as a standard mug or a heat change mug. Personalisation:Personalise the mug with a name in up to 18 charactersUse our innovative preview function to see how your personalisation will look. Simply enter the name and press the Preview buttonMaterial: CeramicCare Instructions:  Hand wash recommendedPlease Note: The heat change option will arrive as a black mug and the image only appears once hot liquid is poured into it