Key Features:Gloss finishHeat change or standard mug availableScratch ResistantThe mug features a London design which can be personalised with a street name and a message of your choice. Personalisation:Personalise the mug with a street name in up to 18 characters and a message in up to 25 charactersUse our innovative preview feature to see how it will look with your personalisation. Simply enter the street name and a message and press the Preview buttonMaterial:CeramicCare Instructions:Hand wash recommendedPlease Note:The heat change option will arrive as a black mug and the image only appears once hot liquid is poured into it