Key Features:Gloss finish.Heat change or standard mug available.Scratch Resistant.This mug has a loaded bar with words \'Loading Please Wait\' and can be personalised with a name to appear. Personalisation:Personalise it with a name to appear in up to 25 characters.Use our innovative preview feature to see how it will look with your personalisation. Simply enter the name you wish to appear and press the Preview button.Material:CeramicCare Instructions:Hand wash recommended.Please Note:The heat change option will arrive as a black mug and the image only appears once hot liquid is poured into it.