Information on Adobe Student and Teacher edition order fulfillment for customers outside North America. Note: The order fulfillment process described in this article only applies to perpetual Student Teacher edition products purchased in EMEA and APAC. Obtain serial number Make sure that you have the following before you begin: Your current email address, so that Adobe can contact you when your serial number is available. The product code provided with your Student Teacher Edition product A digital copy of your proof of eligibility (see below for required documents and acceptable formats) Save this page to your desktop-or print it-so you can access the instructions, if necessary. To access the student edition order fulfillment form, log in to the Adobe Customer Care Portal using your Adobe ID. If you do not have an Adobe ID, create one. You use this ID to retrieve your serial number and to submit any future support questions. Fill out the online Student Edition order fulfillment form. Enter the product code that came with your software in the appropriate field. Attach a digital copy of your proof of eligibility, and submit the completed form. You can expect to receive an email from Adobe within three days, with your serial number. Note: Only eligible individuals who provide proof of eligibility receive a serial number for their Adobe Student Edition product. Eligible individuals Only full or part-time students enrolled at a higher education establishment, designated as an accredited public, or private university or college. It grants degrees requiring not less than the equivalent of two (2) years of full-time study. Students enrolled at an accredited public or private secondary school providing full-time instruction are also eligible. please go to this page for accepted proof of eligibility https://helpx. adobe. com/uk/x-productkb/policy-pricing/student-teacher-edition-orderfulfillment. html