Course Description Scope andamp; Requirements introduces participants to the tools and techniques necessary to develop well-understood project requirements. Participants are introduced to Displayed Thinking, use-cases, requirements interviews, requirements meetings, requirements documentation, and many other topics critical to the success of a complex project. This course is best suited for experienced professionals interested in enhancing their management skills. Students can claim 14 PDU/Contact Hours upon completion of this course. Example Training Video (Not From This Course) Course Content Section 01 - Effective Listening Skills for Requirements Definition Effective Listening Skills Listening Is Good Business Listening vs. Hearing Causes for \"Tune-Out\" Communication Realities Exercise: Personal Listening Profile Listening Approaches Matching Listening Approaches Appreciative Listeners Empathic Listeners Comprehensive Listeners Discerning Listeners Evaluative Listeners The Function of Listening Section 02 - Stakeholders Stakeholders Who is a Stakeholder? Responsibility Assignment Matrix (RAM) The RACI Matrix Steps in Stakeholder Management Key Stakeholder Questions IIBA BOK Stakeholder Questions Stakeholder Prioritization Section 03 - Scope Definition Scope Definition The Product vs. Project Scope The IIBA BOK Process Model Enterprise Analysis Requirements Planning andamp; Management Requirements Elicitation Requirements Analysis Requirements Communication Solution Assessment andamp; Validation Fundamentals Project Boundaries The PMI Scope Management Framework Real World Best Practice The LGd Process Project Sponsor Issues Charter Charter Environmental Factors to Consider The Project Data Sheet (PDS) Roles andamp; Responsibilities Gold Plating Scope Creep Section 04 - Creating Effective Work Breakdown Structures Creating Effective Work Breakdown Structures Scope Definition The Work Breakdown Structure Types of WBS Elements Components of the WBS WBS Basic Structure Code of Accounts WBS Dictionary Managing Change The What and The How Key Questions What\'s wrong with this WBS? Why use a WBS? Introduction to Displayed Thinking Section 05 - Requirements Basics Requirements Basics Definition What is a Requirement? IIBA BOK Requirements Functional vs. Non-Functional What Makes A Good Requirement? Examples of Poor Requirements Business Requirements vs. System Requirement Requirements Written Individually Key Requirement Tests The Problem Pyramid Section 06 - Use Cases Use Cases Overview Why Create Use Cases? The WBS and Use Cases The Basic Use Case Process Keys to Effective Use Cases Detailed Use Case - Section 1 Detailed Use Case - Section 2 Detailed Use Case - Section 3 Detailed Use Case - Section 4 Use Case Checklist Section 07 - Developmental Methodologies Developmental Methodologies Methodologies, Frameworks and Processes Methodology Drivers The Volere Process Success with RUP The Basic RUP Process Inception Phase Elaboration Phase Construction Phase Transition Phase Key Modeling Elements of the RUP Guidelines to Success with RUP SCRUM Basics The Scrum Roles The Scrum Flow The Scrum Tools The Scrum Skeleton Section 08 - Testable Requirements Testable Requirements Standard Testing Activities Requirements Based Testing (RBT) RBT Strategy RBT 12-Step Process Ambiguity Review Example Types of Testing Test Cases Section 09 - The Software Requirements Specification (SRS) The SRS The SRS Defined SRS Goals The SRS Components Getting Started 10 Quality Characteristics of an SRS Quality Measures Related to Individual SRS Continuances Directives Options Weak Phrases Section 10 - Business Domain Modeling Business Domain Modeling BDM Defined BDM Roles - The Business Process Analyst BDM Roles - The Business Model Reviewer BDM Roles - The Software Architect BDM Artifacts BDM Model BDM Example BDM Example DB Schema Why is a Domain Model Needed? BDM Example - Continued Section 11 - Other Advanced Tools Tools Key Techniques Definitions The Spectrum Diagram Activity Diagram Block/Swimlane Workflow Diagram Business Process Diagram (BPD) Cause andamp; Effect Diagram Decision Tree Analysis Advanced Decision Tree Class Diagrams Class Diagrams - Key Terms Class Diagram Example Data Flow Diagrams (DFD) Data Flow Diagram - Key Terms FURPS+ Course Closure Section 12 - Final Exam Final Exam PACKAGE INCLUDES 12 Months Online Subscription to instructor-led classroom sessions with full audio, video and Review Quiz Components 14 PDU/Contact Hours upon Completion Official Looking Glass Development Printable Training Guide Additional 30 Question Final Exam Free 1 Year Upgrade Policy Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.