FeaturesAuthor: Jon PoolePublication date: 17 Nov 2009Paperback: 192 pagesAll managers of people have a responsibility for getting the very best possible performance from their staff. From a business\'s perspective, gaining excellent performance from its people clearly translates into better performance of the business. From a motivational point of view, the majority of managers spend too much time directing and too little time motivating and developing those that work for them. Regular one-to-one coaching can help managers really understand their staff and ensure they get the very best performance from them.This book provides a simple yet comprehensive approach to coaching in the workplace described using a step-by-step process from A through to E. In addition, it explains many of the supporting skills such as questioning, listening and goal setting - all of which are essential skills for coaching but also extremely useful stand-alone skills for all managers to master.ContentsWhat is Coaching?The Coaching RelationshipPreparing to CoachThe Coaching ProcessSupporting SkillsSetting GoalsOngoing CoachingThe Second DimensionsCoaching ApplicationsNext Steps