This course provides training in the requirements of ISO/IEC 17020: 2012 \'Conformity Assessment - Requirements for the operation of various types of bodies performing inspection.   It commences with an overview of the principles of Quality Management and improvement in the context of an inspection body, provides an overview of ISO/IEC 17020 followed by a detailed discussion on each requirement.  The course also provides an overview of typical quality management system structures and on the steps required to implement the standard and to obtain accreditation.Short quizzes are included at the end of each modules as part of the video presentation to test your knowledge.  Answers are provided in subsequent slides.  These quizzes are not \'automated\' at present.It would be useful if participants have a copy of ISO/IEC 17020:2012 when taking the course.  Unfortunately this can not be provided as part of the course materials for copyright reasons.