Leave the world behind with no compromise audio delivered by the GTW 270 Hybrid wireless earbuds. Its unique shape ensures a secure and comfortable fit for hours of high-end audio playback through Bluetooth wireless or aptX low latency connection with the USB-C dongle. Escape to new worlds while on the go.The Features of EPOS GTW 270 Hybrid Closed Acoustic Wireless Earbuds at a Glance:USB-C aptX low-latency dongle and Bluetooth connectivityCompatibilityEarbuds: Bluetooth devicesDongle: Nintendo Switch, Android devices, PC, PS4TMIPX 5 water resistanceUnique light-weight organic shape for secure and comfortable in-ear fitPortable charge case with up to 20 hours of listening time2 years warrantyHigh-performance audio on the goLet the compact GTW 270 Hybrid wireless earbuds accompany you wherever you go and escape the hum-drum world with no-compromise audio. Lag-free audio playback with aptX low latency codec from your portable gaming device is ensured with the included USB-C dongle. Acoustic clarity is delivered through dual microphones, and five hours of listening time in the earbuds are extended to 20 with the included charge case.The unique ergonomic shape is soft and flexible where it needs to be and naturally adjusts to your ear, ensuring a secure and comfortable fit. The closed acoustic design provides noise attenuation that lets you tune out background noise and lose yourself in the immersive audio of your game. Break free and escape into your game with the Power of Audio.FAQHow do I pair my GTW 270 Hybrid with my gaming platform via the dongle?Upon arrival the dongle is already paired with the earbuds. To pair your GTW 270 Hybrid with your gaming platform, please follow the instructions below.1. Open lid to power on earbuds2. Plug the dongle and power on your gaming platform. Please use the accessory extension cable for PC or PS4.3. The dongle will light purple when it automatically connects to your earbudsIn case you reset your paired device list, please follow the instructions below.1. Have both earbuds in the closed charge case, then open the lid.2. Press and hold the charge case button to initiate pairing. The LEDs pulse red and blue.3. Plug the dongle into the USB port of your gaming platform of choice. Use the extension cable to connect it to a USB-A port for PC. Press and hold the dongle button to initiate pairing.Why doesnt the microphone work on my GTW 270 Hybrid when I am using the aptX low latency connection via dongle?aptX low latency only supports the playback channel, which is why the GTW 270 Hybrid is not suited for competitive/online multiplayer games such as Fortnite or CS:GO. For the GTW 270 Hybrid, we strive to have full immersion in experiential games. This is only possible through the aptX codec which has higher bandwidth, resulting in supporting only the single audio channel without having the microphone functionality.Why does my phone not work with the dongle?Please check your phones advanced settings. In some phones you need to enable OTG connection so that your phone recognizes the dongle.How do I pair my wireless earbuds with my smartphone via Bluetooth?You can pair up to eight devices with your wireless earbuds.1. Have both earbuds in the closed charge case, then open the lid.2. Press and hold the charge case button to initiate pairing. The LEDs pulse red and blue.3. Start the search for Bluetooth devices see instruction manual of your device and select EPOS GTW 270 Hybrid / EPOS GTW 270.If I want to wear just one at a time, do I have to wear only the right - or can I switch between the two?The right earbud can be used on its own for mono music playback or for calls. The left earbud can only be used when the right earbud is also used (the right earbud controls the Bluetooth transmission). Please keep the left earbud stored in your charge case to avoid losing one of your earbuds.How is the noise cancellation for call quality in the wireless earbuds?Jet engine or lawnmower noise might be reduced by -25 dB, while a piercing higher frequency like a siren (ambulance, police) might only be reduced by -10 dB.My wireless earbuds have audio dropouts sometimes. Why so?In dense environments with strong magnets, the sound on the left earbud might drop out for a split second. This is because magnetic interference shortly prevents the right earbud from syncing with the left earbud.How do I get the best sound quality out of my earbuds?It is extremely important to try out the different ear tips that are included in the packaging. You will notice that having the correctly fitting ear tips for your ears make a significant dif