. Feel the difference with the EncorePro. The over-the-head headset incorporates a range of leading design features to enhance the performance of your customer service representatives.The sophisticated new design offers visual and tactile boom positioning feedback ensuring the microphone is placed correctly for the clearest conversations. Lighter weight and softer more luxurious ear cushions create a level in comfort for staff who need to be performing at their peak all day every day. And with laser welding and aircraft-grade aluminum this is the most durable EncorePro yet.EncorePro headsets require a Plantronics audio processor or direct connect cable to connect to phone or USB audio processor to connect to computer..