. The Instant Replacement Service is a service program that provides for a replacement product to be shipped within 24-hours should anything happen to your Barracuda Networks product. This service is designed for corporate environments that cannot afford downtimeKey Product Info . ENERGIZE UPDATES FEATURES Firmware maintenance which includes new firmware updates with feature enhancements and bug fixesSecurity updates to patch or repair any security vulnerabilitiesINSTANT REPLACEMENT FEATURES Enhanced support which provides phone and email support 24 x 7Data migration service for Barracuda Spam and Virus FirewallsData recovery service for Barracuda Backup ServersHard disk replacement on Barracuda Networks models that have swappable raid drivesThis service is designed for corporate environments that cannot afford downtime