CLARITY. COMFORT. CONTROL.The EncorePro 500 USB Series is a fully integrated audio solution that enables users to focus on every conversation with all-day comfort built-in call control advanced audio processing and an enhanced noise cancelling microphone. The result? An experience that makes every conversation sound natural enabling the user to focus on what matters mostthe conversation.MANY STYLES. SINGULAR PERFORMANCE.From over-the-head to over-the-ear to convertible designs the durable EncorePro 500 USB Series has been engineered for the demands of the modern customer service center and office. An adjustable fit with flexible boom offers precise microphone positioning enhancing wearability and helps ensure that users stay fresh and engaged throughout the day.PLANTRONICS MANAGER PROHEADSET MANAGEMENT SIMPLIFIED.With Plantronics Manager Pro an additional service IT can remotely monitor manage and maintain headsets company-wide to help ensure that customer service representatives are ready to take every customer call. No IT help desk backlogs no more running from user to user for adjustments fixes or updates. For IT it means simplicity. For the customer service representative consistency. And for the customer satisfaction.