PRODUCT GRADING (Grade A) - Excellent Condition > Minor if any signs of use and wear > Refurbished to the highest standards. (Grade B) - Good Condition > Very light scratches and light signs of use > Refurbished to the highest standards. (Grade C) - Fair Condition > Visible scratches and signs of use throughout > Refurbished to the highest standards. Brown Box WHAT IS IN THE BOX Sony WH-1000XM3 Noise Cancelling Wireless NFC High Resolution  Brown Box Packaging PRODUCT DESCRIPTION Refined and enhanced, Sony\'s 1000MX3 let you immerse yourself in your music, in luxurious comfort. With a dedicated processor, cutting-edge smart noise cancellation adapts to your personal preference and activity. High-Resolution Audio support ensures music is as the original artist intended, while Bluetooth and NFC give you the freedom of a wireless connection. Full touch control allows you to adjust music, take calls and access your phone\'s voice assistant, and Sony\'s Sense Engine gives you the power to tune in and out of your music with just a tap of the ear-cup.Personalised, Adaptive Noise CancellationWith a dedicated HD Noise Cancelling Processor QN1, noise-cancelling power is enhanced. It lets you fully immerse yourself in your music, without the distraction of external ambient noise. It adapts to your own personal preference and responds to what you\'re doing. Smart Listening with Adaptive Sound Control detects your activity such as travelling, walking or waiting, and adjusts ambient sound settings accordingly (Sony Headphones Connect App download required). With Personal NC Optimizer, characteristics like head size, glasses and hair are analysed for optimal sound delivery. It even counteracts atmospheric pressure at high altitudes for the best sound on a long flight. Driven by Sony\'s Sense Engine tech you can adjust the ambient sound at a touch. The handy Quick Attention feature lets you decrease music volume instantly by placing your hand over the housing for a quick chat, without having to stop the music.High-Resolution AudioHigh-Resolution Audio support means your music is heard at the same studio quality that was intended by the engineer. These headphones include a powerful 40mm driver with liquid crystal polymer for handling those heavy beats and have a frequency range of 4Hz to 40kHz. DSEE HX technology upscales compressed non-Hi-Res music files to nearly High-Resolution Audio quality too, so whatever you\'re listening to sounds as good as possible.High-Quality Wireless Listening with LDACGet rid of the cable clutter with Bluetooth wireless listening. LDAC technology transmits approximately three times the amount of data as normal Bluetooth for a heightened listening experience, and seamlessly handles High-Resolution Audio over a wireless connection. NFC offers a simple one-touch connection. The rechargeable battery allows you to listen wirelessly for up to 30 hours with noise cancelling on, or up to 38 hours without it.Smooth Touch ControlThe ear cups are touch-sensitive so you can control playback, adjust volume and take calls with a simple tap of the headphones. Just double-tap for hands-free calls.Dual Voice Assistant CompatibilityCombine high-quality sound with the simplicity of voice control. The WH-1000XM3 works with both Google Assistant and Amazon Alexa (may depend on firmware update, available via the Headphones Connect App). Play music, hear the news, control compatible smart home devices, get answers to questions, and more, just by talking to your headphones.Sony Headphones Connect AppWith this app (iOS & Android) you can fine-tune the sound to your preference using an equalizer, or by choosing from a range of presets, and adjust noise cancellation preferences. All from the convenience of your smart device.